Refund Policy for Alpha Satellite Network:-

At Alpha Satellite Network, all sales of services are final, and no refund or exchange will be permitted. Please ensure you carefully review your transactions, as you are solely responsible for recharges and all charges resulting from these purchases. Alpha Satellite Network is not liable for any recharge made to an incorrect account number.

However, in rare instances where a transaction has been completed on our platform, and money has been charged to your card or bank account but the service has not been delivered within 24 hours of completing the transaction, you may inform us of the issue. To report such cases, please email us at admin@asn.net.bd or post a message to our support team.

In such scenarios, you will be eligible for a full refund. To assist us in resolving the matter promptly, please include the following details in your email:

Recharge amount
Transaction date
Order number
Upon receipt of your email, our team will investigate the matter thoroughly. If it is determined that money was charged without the delivery of the service, we will process a full refund within 15 working days from the date of receiving your email.

We are committed to ensuring transparency and maintaining trust with our valued customers. For further assistance, feel free to reach out to us.

Thank you for choosing Alpha Satellite Network!